Ho How we ensure the safety of your transactions

Tata card follows a strong password and online security policy to ensure our customers have a safe online experience. We have 256 bit Secure Sockets Layer (SSL) encryption technology to secure your online transactions. Once you have registered for Tata Card Online, your password is not generated immediately but the One time password  (OTP) is sent across to your registered e-mail id / mobile no.

You can access your account the first time using the OTP and re-set your password subsequently. hen selecting the password, we ensure your password is hard to break with our password policy that ensures a minimum length of 8 characters a minimum of 1 alpha  character [a-z] a minimum of 2 numbers which must be embedded (i.e. the number cannot be the first or last character of the password) . Not contain the username, or the username in reverse .

Allow, but not enforce, the use of Special characters [@,-,_,Space,]) and uppercase alpha characters [A-Z]. We also indicate how strong or weak your password is basis the character combination you opt for i.e. combination of Alphabets in small case & caps, Numerals, Special characters. Last ten passwords are disallowed by the system while re-setting passwords. Virtual Keyboard has been provided as an additional security measure and should always be used. The Tata card Online account gets automatically locked if incorrect password is typed 3 times in succession. 

Never give a photocopy of your card or statement to anybody.

- Ensure the card is swiped in your presence, including at restaurants and petrol pumps.

- Check your charge-slip before signing.

- Do not courier your credit cards along with letters incase of cancellation.

- Do not issue signed blank Cheque towards your credit card payment

- Choose a strong password, one that cannot be guessed.

- Do not disclose your Login ID or password to anyone.

- Change your login password periodically.

- Never save your Tata Cards password.

- Always type the URL www.tatacard.com into your web browser.

- Do not use cyber cafes to access online banking.

- Always use the virtual keyboard to log in.

- Tata Cards will never request for your PIN, One Time Password (OTP) or any personal information on   emails or pop-ups.

- Always Log-out and then close the browser window after completing your online transactions.

- Always check the last log-in date & time details in your online account.

- Check your statement regularly for suspicious transactions. Report unauthorised transactions immediately.

- Do a full virus scan before using any online banking service if you suspect your computer is affected.

Protect your card while shopping online

- Make sure that you have signed up for the Verified by MasterCard Secure Code program(s).

- Always shop from reputed online shopping sites.

- Check the site for Secure symbols like https:// or the padlock icon.

- Do not update your account details in any pop-up window.

- Always type the URL of the site concerned in the browser bar and avoid accessing the site through links sent in e-mailers.

- Beware of sites/ offers that ask you to verify the confidential account details. 

If you suspect fraudulent activity in your account call our Tata Card help line on 6000 8000 (prefix your city code) or 1800 180 8282  (only for MTNL and BSNL users) immediately. To update your email id or mobile number, please contact our helpline