North Delhi Power Limited (NDPL), the power distribution arm of Tata Power, serves a populace of 50 lakh inhabiting northern and north-western parts of Delhi. NDPL is the first distribution utility in the country to provide on-line information on consumption, billing and payment to all its consumers. World-class consumer care and cash collection centres have been set up to ensure excellence in consumer care. Furthermore, the company has also introduced new bill payment avenues such as drop boxes, online payment through web, credit/debit cards, ECS and round-the-clock electronic kiosks for its customers' convenience.

Every time, you pay your NDPL bills, you earn Empower Points. Here’s how:
  • You earn Points only when you pay your bill on or before the due date and other than by way of cash.

  • Please register yourself as an Empower member in any of the following ways:
Registration options:
  • Log on to www.ndplonline.com

  • Just call NDPL Call Centre on 66111912

  • Just visit any of the NDPL Customer Care Centers

  • NDPL will confirm your registration within 5 working days.

  • Empower points will be calculated and rounded down for each bill generated.

  • In case you use your Tata Credit Card, you will earn one additional Empower Point for every Rs. 100 spent (from the banking partner).
You will earn Empower Points as per the table below:

Tata Platinum Card Tata Titanium Card Tata Privilege Card Tata Premiere Card

3 points for every Rs. 200

3 points for every Rs. 200

3 points for every Rs. 200

3 points for every Rs. 200




What's more, every Empower Point earned is worth Re.1 at the time of redemption!

Instantly redeeming your Empower Points.

You can instantly redeem your Empower Points and use them to settle your bills in part or full. Please follow these simple steps:-
  • Please inform the staff that you wish to pay for your bill with your Empower Points.

  • Please handover your card to the executive and request him / her to redeem your points.

  • Sign the redemption slip in order to acknowledge the redemption of your points.

  • If the points you have accumulated are less than the bill value, you can pay for the balance by using your Tata Credit Card.
So go ahead, power your dreams…and we'll reward you for it!