Terms & Conditions

1. You will continue to have two credit cards till you clear all EMIs towards the Restructuring Plan on your existing credit card. Once you have paid the entire outstanding amount, your existing credit card will be closed and disabled for fresh transactions permanently. However, you may use your new Tata Credit Card for any transaction basis the transaction mode(s) enabled on your account.
2. You will receive two separate statements for both the credit card accounts. Payment made for the new Tata Credit Card will not be transferred or adjusted against dues on your existing credit card or vice-versa.
3. Your existing contact details and Auto Debit/Sweep mandates (if any) provided on your existing card will be replicated to your new Tata Credit Card account.
4. In case you have availed any insurance policy through Tata Credit Card acting as corporate agent and provided mandate for renewal on your existing card, the renewal premium for such policies will be debited through your new credit card account.
5. In case you have availed Card Protection Plan (“CPP”) through Tata Credit Card, going forward renewal premium for same will be debited through your new Tata Credit Card account.
6. Any active Reward Points on your existing card account would not be transferred to your new account.
7. I understand that the MID (Most Important Document) signed for my original credit card shall continue to apply to the new credit card as well and that there is no change in the MIDs.

1. This facility is from SBI Cards and Payment Services Ltd. (SBICPSL). It is open to all residents of India holding a valid SBI Card of all variants, hereinafter referred to as “Cardholder“ excluding delinquent or other ineligible card holders determined as per internal policy of SBICPSL.
2. Request for Credit Balance Refund via NEFT, amounts to availing of the benefits and facilities under this facility by the concerned Cardholder and accordingly shall be taken as deemed acceptance of the Terms and Conditions set out herein.
3. In case of no fund transfer, the cardholder will not hold SBICPSL responsible for any losses, damages, liabilities that may incur to the cardholder and all direct, indirect, incidental and consequential liabilities pertaining to the same does not rest with SBICPSL.
4. SBICPSL shall not be held liable/responsible for any actions, claims, demands, losses, damages, costs, charges and expenses, which the Cardholder may suffer, sustain or incur by availing this facility.
5. Credit Balance Refund amount may vary or request may be declined post validation as per internal policy.
6. The terms and conditions shall be in addition to and not in derogation of the terms and conditions in the Cardholder Agreement.
7. Nothing herein amounts to a commitment or representation by SBICPSL to conduct further similar or other schemes.
8. All communication should be addressed to "Customer Care", Correspondence department, SBICPSL, P.O. Bag No. 24, GPO, New Delhi 110 001.
9. Disbursement through NEFT (National Electronic Fund Transfer) to Bank account designated by the Cardholder (“Designated Account”) will be subject to successful processing at beneficiary banks.
10. Cardholder agrees to comply with the terms and conditions of the Credit Balance Refund facility as mentioned on SBI Card website. SBI Card will not be responsible for any loss incurred by the Cardholder as a result of any incorrect information provided by the Cardholder with respect to NEFT or Designated Account details. A request for Credit Balance Refund shall be deemed as an absolute consent of/by the Cardholder to accept all the terms of Credit Balance Refund including but not limited to acceptance of these Terms and Conditions and agrees to be bound by it at all times. The Cardholder, hereby agrees that upon the amount being credited to the Designated Account.
11. In the event of any return of funds/rejection of NEFT from Designated Account (for the requested amount) will be automatically credited back to the customer’s Credit Card account.
12. Credit Balance Refund amount would be directly transferred to customer’s saving bank account within 48-72 hours (excluding Bank Holidays) of the request.
13. Any disputes arising out of the Offer between the Cardholder and SBICPSL shall be subject to arbitration by a sole arbitrator appointed by SBICPSL for this purpose. The proceedings of the arbitration shall be conducted as per the provisions of Arbitration and Conciliation Act, 1996 and amendments thereon. The place of arbitration shall be at New Delhi and language of arbitration shall be English. The existence of a dispute, if any, shall not constitute a claim against SBICPSL. Cardholders are not bound in any way to participate in the Programs. Any such participation is voluntary and the same is being made purely on a “best effort basis”. SBICPSL reserves the right to modify or change any of the terms and conditions applicable to this Program or cancel the entire or partial offer at any time without prior notice to the cardholders.
14. All information in this communication is correct and is subject to change at the discretion of SBICPSL.
15. If CBR amount is > 1 Lac on the account, its mandate to send cancelled cheque copy by the customer. Post that only refund can be processed

Settlement Terms and Conditions

1. The settlement amount needs to be paid strictly as per the agreed number of instalment(s).
2. You would be liable to pay towards cheque dishonor or transactions made but not debited by the company.
3. Any credit towards transaction cancellation, will not be adjusted towards the agreed settlement offer.
4. In case entire settlement amount/ instalment is not paid by the due date or is dishonored for any reason whatsoever, then the settlement shall become null and void and be of no consequence; and the outstanding amount will be governed by the original terms and conditions of the credit card. Additionally, we shall also be entitled to take further action against you as advised by the law regarding recovery of entire due amount against the Credit Card and/or regarding dishonor of the said amount.
5. Any Legal Proceedings initiated, or complaints lodged by you or on your behalf against the company and/or its employees, officials and representatives shall be withdrawn unconditionally with immediate effect.
6. Upon fulfillment of the settlement amount as per the terms and conditions of the settlement, the status of your card account will be updated and appear in CIBIL or any other credit information company as “Settled” or “Post Write-off Settled” with NIL outstanding.

RBI Resolution Framework 2.0 (Restructuring Plan)

1. The RBI Resolution Framework 2.0 (Restructuring Plan) is only being offered to cardholders facing temporary financial stress due to COVID-19. The RBI Resolution Framework 2.0 will stand cancelled in the event any of the declarations/confirmations given by the cardholder at the time of availing the RBI Resolution Framework 2.0 are found to be false and/or misleading. SBI Card reserves the right to cancel the RBI Resolution Framework 2.0 and upon cancellation of the RBI Resolution Framework 2.0 all amounts outstanding on the card account shall be deemed to have immediately become due and payable.
2. The RBI Resolution Framework 2.0 will be null and void and the waivers / concessions, if any, granted by the Company under the offer shall stand automatically withdrawn with immediate effect in event of default. For your reference, the specific events of default are as follows:
   • Failure to adhere to specific terms of the agreed payment schedule
   • Non-payment of any of the instalments during the said program
3. Upon acceptance of the RBI Resolution Framework 2.0, the credit facility would be inactive for usage (if not already deactivated). Further, all other credit cards (if any) shall also be deactivated. However, the credit facility may be reactivated on regular EMI repayments subject to Internal policies.
4. The customer will be liable to pay for any ‘payment bounces’ and transactions/charges not debited till the date of invocation of the RBI Resolution Framework 2.0.
5. The RBI Resolution Framework 2.0 pertains to an individual credit card account only and cannot be merged with dues on any other Credit card.
6. Any default in payment as per the agreed EMI Plan shall be reported to the appropriate credit rating agencies. Further, your account status shall be reported as “Restructured Due to COVID-19”
7. In case of any Auto Debit/Electronic Clearing System mandate submitted by the customer, the payment amount will be revised to Minimum Amount Due/EMI instead of Total Amount Due till the end of RBI Resolution Framework 2.0 tenure or the RBI Resolution Framework 2.0 status gets broken.
8. Late Payment Charge of up to Rs. 500 shall be levied in each instance of default in making payment as per terms of RBI Resolution Framework 2.0.
9. Your accumulated reward points, if any, will stand forfeited upon availing the RBI Resolution Framework 2.0.

1. The outstanding amount on your TATA Credit Card will be converted to EasyPay Plan (“EPP”) with fixed instalments upon clearing the last statement Minimum Amount Due (MAD) or 15% of the total outstanding (whichever is higher), at least 2 days before the next Statement Due Date.
2. Please note that you will be liable to pay for any ‘payment bounces’ and transactions made that were not debited till the date of statement generation.
3. Credit facility extended on your account stands deactivated and will be activated basis internal policies. Upon conversion of your last statement amount into EPP, the Credit Limit of your account will also be reduced.
4. Any Legal Proceedings initiated, or complaints lodged by you or on your behalf against the company and / or its employees, officials and representatives shall be withdrawn unconditionally with immediate effect from the date of this offer.
5. In case you have any other relationship with TATA Card, which has outstanding dues, then TATA Card will be within its rights to withhold the activation of accounts till all pending dues are cleared by you
6. In case of any Auto Debit / Electronic Clearing System mandate, the payment amount will be revised to Minimum Amount Due / EMI instead of Total Amount Due till the end of EPP tenure or the EPP status is broken.
7. W.e.f. 01st June 2024, Processing Fee will be levied on the EPP booking amount at the rate of 2%, subject to a Min. Amount of Rs. 249 and Max. Amount of Rs. 1,500. Please note, this charge is excluding applicable taxes.
8. TATA Cardholder can make request for Foreclosure of EPP by calling the TATA Card Helpline. On receipt of this request, the outstanding EPP principal amount is moved back to the Cardholder’s retail balance and a Foreclosure Fee of 3% of the principle outstanding shall be levied on the same.
9. Your accumulated Reward Points, if any, will stand forfeited upon availing the EPP.
10. EPP is a hardship tool for customers who are facing temporary hardship in making the payments of their dues. Upon booking of the EPP, the account shall be tagged as NPA, and this shall be reported as 'restructured’ in the bureau. The NPA tag shall be removed upon payment of amount adequate to cover at least 15% of outstanding / overdue amount (whichever is higher)
11. Accounts will be ‘de-tagged’ post completion of the EPP tenure or if the plan gets ‘broken’.

1. The "Low Interest Rate on Balance Transfer" offer from SBI Cards and Payment Services Private Limited ("SBICPSL") is open to all the residents of India holding a valid and Tata Card ("Tata Cardholders"), excluding delinquent and any other ineligible Tata Cardholders determined as per the internal policy of SBICPSL.
2. Balance Transfer ("BT") amount ordered by the primary Tata Cardholder would be processed by SBICPSL subject to a minimum ordered amount of Rs 5,000 and a maximum ordered amount of 75% of the available credit limit assigned to the concerned primary Tata Card Account.
3. This facility can be availed by a Cardholder for different tenures at different interest rates and accompanying charges like processing fee etc. as may be set forth by SBICPSL from time to time. By booking a BT of a particular tenure through appropriate medium, a Cardholder expressly consents to meet all his obligations thereto.
4. It is clarified herein that for and on all subsequent purchases whether made in retail and/or cash and other outstanding balances, the applicable finance charge of up to 3.35% per month (depending on your card type) shall be levied and all such levying of applicable finance charge be made applicable from the date of purchase itself and shall accordingly cover all card holders who may have BT amount in their card account. Furthermore it is clarified that for and up to 50 days interest free period is not valid on any retail purchases or otherwise for those cardholders who may have a BT amount in their account.
5. In case the cardholder places a cancellation request within 45 days of the BT getting booked, then all fees and interest charged will be reversed. The charges will not be reversed once cheque issued to the cardholder has been cleared and resulted in a clear credit to the cardholder account. In case of a cancellation post 45 days the fees charged will not be reversible and all such fees shall stand forfeited by the Cardholders.
6. It is stipulated that BT processed through Visa Money Transfer cannot be reversed once the request has been processed or the amount has been credited to the other credit card issuing company by use of this facility. The cardholder using Visa Money Transfer facility accordingly confirms and agrees to this condition while opting for and choosing Visa Money Transfer facility for availing benefits under BT.
7. The BT facility is not applicable and specifically excludes all additional Tata Cardholders and this facility and all benefits accruing thereof is made open to only the Primary Tata Cardholders as detailed above.
8. BT request from a Tata Card account which has an overdue status or when the credit limit has been exceeded or is for an amount in excess of the outstanding balance on the other card will not be accepted by SBICPSL.
9. It is stipulated herein that for availing benefits under the BT offer and availing of this facility resulting in advance of ordered sums of money, Tata Cardholder shall remain liable to SBICPSL till such time that the Tata Cardholder has not paid back all the ordered sums of money including all applicable interest and charges including any penal interest that may be imposed in accordance to terms of this offer and applicable regulations in this regard. All financial liabilities of the cardholder under BT for the offer period as per Plans detailed hereinabove shall be reflected in the monthly statement of accounts issued to the cardholder and shall be conclusive evidence of settling all liabilities of the cardholder for this Offer.
10. SBICPSL shall not be liable for any additional charges, overdue payments, interest or other related charges on such Tata Card accounts.
11. SBICPSL reserves sole and absolute right to refuse any BT requests at its discretion.
12. These terms and conditions shall be deemed to be part of the Tata Cardholder Agreement and are incorporated therein by reference.
13. All BT cheques will be payable at par at all branch locations of State Bank of India in India.
14. All BT cheques will be in favour of the other credit card company. The cheques will be sent directly to the customer as per the current address as per SBICPSL records. In the event of the cheque being undelivered at the customer's current address as per SBICPSL records, the cheque will be sent directly to the other credit card company.
15. The cardholder would generally receive the cheque within 3 working days (for Metro locations) or 5 working days (for all other locations) of the booking. This may, however, vary in case of unforeseen circumstances like bad weather conditions / flight delays / location or pin code being non-serviceable by the courier. Delays in delivery of the cheque may also occur in the event of customer has not updated his current address in the records of Tata Card or in circumstances where the customer is not available at his current address. Tata Card would not be held liable in the event of non-delivery of the instrument within the specified timeline for the foregoing set of reasons.
16. BT booked for Third Party will not be accepted and the liability for the same will lie solely with the primary cardholder.
17. In case of all such Tata Card accounts availing of and being under Visa Money Transfer, the funds will be directly credited to the other credit card issuing company within 3 working days.
18. Visa Money Transfer facility from SBICPSL is currently available on all Visa Credit Cards Only.
19. SBICPSL will not be responsible and/or liable for any delay in clearance of the B T cheque by the other credit card company and the subsequent interest and/or penal charges.
20. SBICPSL will not be responsible for any outstation charges levied by the other credit card company towards clearance of the B T cheque.
21. During the Balance Transfer term, the balance transferred will also be included for computing the Minimum Amount Due (MAD or Minimum Amount Due is currently 5% of the total amount outstanding), as mentioned in credit card statement of SBICPSL Card made available to Tata Card account holder.
22. SBICPSL shall not be responsible for any actions, ,claims, demands, losses,damages,costs,charges and expenses, which the Tata Cardholder may suffer or incur by availing this offer and accordingly SBICPSL stands indemnified by the Tata Cardholders availing benefits under this Offer.
23. Tata Cardholders are not bound in any way to participate in this offer and such participation is totally voluntary and the offer is being made on a best effort basis.
24. SBICPSL reserves the right to modify or change all or any of the rules and regulations applicable to the offer at any time to the Tata Cardholder.
25. All disputes and/or differences arising out of this Offer shall be settled by arbitration conducted by a sole arbitrator appointed by SBICPSL. The Arbitration and Conciliation Act, 1996 governs such proceedings to be conducted in English at New Delhi. The award of the arbitrator shall be final and binding on the parties. Existence of a dispute or difference does not constitute a claim against SBICPSL.
26. “Applicable Taxes” means:
    • for the cardholders having State of residence in the records of Tata Cards on the statement date as “Haryana” - Central Tax @ 9% and State Tax @ 9%
    • for the cardholders having State of residence in the records of Tata Cards on the statement date as other than “Haryana” - Integrated Tax @ 18%
27. In case you have opted for the Auto Debit payment mode for the payment of total outstandings on your Tata Card, then, the Total Amount Due on your Tata Card including the Balance Transfer Amount and other charges applicable thereto will be debited from your bank account on the Due Date.

• The "Balance Transfer on Easy Monthly Installment" ("BT on EMI") facility is an offer from SBI Cards and Payment Services Limited (SBICPSL) which is open to the residents of India holding a valid and subsisting primary Tata Credit Card. This facility is not available to the delinquent and any other ineligible SBI Credit Cardholders determined as per the internal policy of SBICPSL.
• By availing this Offer and benefits accruing thereto, the Cardholder explicitly agrees to be bound by all the terms and conditions herein.
• The Offer shall be communicated through the appropriate medium as decided by SBICPSL at its sole option and discretion.
• The BT on EMI amount requested by the primary Tata Cardholder would be processed by SBICPSL subject to a minimum Balance Transfer amount of ₹ 5,000 and a maximum amount of 75% of the available Credit Limit, as assigned to the primary concerned Tata Credit Card Account.
• Tata Credit Cardholders are not bound in any way to participate in this offer. Any participation is totally voluntary, and the offer is being made on a best effort basis.
• The BT on EMI is an additional facility offered by SBICPSL to the Tata Credit Cardholders to exercise the option of availing a Balance Transfer amount and to convert it into easy monthly installment over the tenure as applicable to the Balance Transfer. The facility is meant to be a staggered payment option for Tata Credit Cardholders.
• The Rate of Interest applicable for BT on EMI facility is cardholder specific as decided by SBICPSL and is at its sole discretion basis the methodology mentioned in point no# 8 and 9 as stated below and is intimated to the cardholder prior to availing the facility.
• Interest Rate Methodology: The interest rate charged for BT on EMI is linked to Minimum Benchmark Yield Rate calculated which is based on the following factors:
  • Marginal Cost of Borrowings
  • Cost of Equity
  • Negative Carry cost on LCR (Liquidity Coverage Ratio)
  • Operating Expenses
  • Tenor Premium/Discount

    Appropriate spread will be added over and above the Minimum Benchmark Yield Rate to arrive at the maximum rate chargeable to the customer. This spread will be based on Credit Risk Premium (CRP) and appropriate Business Margin.

• Tenure options for BT on EMI are 3 months and 6 months. With effect from 19th September’2026, BT on EMI bookings will attract a reducing interest rate of 10.00% p.a. – 20.00% p.a. Additionally, a Processing Fee will be charged at the rate of 0.75% to 1.00% of the booking amount. Processing Fee charged may be changed by SBICPSL at its sole option and discretion. (All existing offers will continue as per the original ROI communicated to the Cardholder).
• Interest Rate range applicable for various segments for BT on EMI are as below-
  
  • If Bureau score <=700 (including where no score is available): 17.50% to 20.00% p.a.
  • If Bureau score is 701 to 780: 12.00% to 16.00% p.a.
  • If Bureau score is greater than 780: 10.00% to 12.50% p.a.
• Rate of interest for BT on EMI will be lower than the maximum rate chargeable to the customer as defined in point# 8.
• This applicable interest rate is on the basis of Bureau Score of the cardholder at the time of launching the offer. His / her current Bureau score may or may not be the same as it was when this offer was launched.
• This facility can be availed by Tata Credit Cardholders for different tenures and at different interest rates as specified above, after payment of charges, e.g., processing fee etc. as may be set forth by SBICPSL from time to time. By opting for a BT on EMI of a particular tenure through appropriate medium, a Cardholder expressly consents to meet all his obligations hereto.
• At any given month, the portion of the monthly repayment amount/EMI applied towards interest is determined by multiplying the reducing interest rate with the principal outstanding after the deduction of the previous month repayment amount. In other words, the reducing rate of interest is the rate which when charged brings the outstanding principal to zero at the end of the tenure, where the interest charged is calculated on a reducing principal balance.
• The monthly repayment schedule will begin from the Cardholder’s next billing statement and continue over the tenure period chosen for the offer. First EMI will be billed in the next statement cycle (referred to as “1st bill date” which will be after the date of BT on EMI booking).
• For the BT on EMI offers booked till 27th November 2024, the interest amount charged in the first EMI is basis a 30-day period.
  • With effect from booking done from 29th April 2024 till 27th November 2024 if the period between the Plan Open date and Payment Due Date (credit period) is less than 30 days, the excess interest levied will be credited back to the cardholder's account in the subsequent statement(s). From 2nd EMI onwards, interest will be levied for a 30-day period, from one PDD to the next PDD. Amount Credited will be posted in Retail balance and will be visible to customer in the statement it is credited
  • With effect from booking done from 15th July 2024 till 27th November 2024, if the period between the Plan Open date and Payment Due Date (credit period) is more than 30 days, the remaining interest (chargeable on the days beyond 30 days) will be debited in the subsequent statement(s). From 2nd EMI onwards, interest will be levied for a 30-day period, from one PDD to the next PDD. Amount Debited will be posted in EMI plan and added to the EMI value of the last month of the tenure, while the payment of this additional debit amount will be part of MAD & TAD in next statement after last billed EMI.
  • Interest computation for all bookings done from 29th April’24 onward will be from Payment Due Date to Payment Due Date for 2nd EMI. However, the first EMI will be from the Plan Open date to First Bill Payment Due Date.

    Example for 1st BT on EMI Credit scenario applicable for booking done between 29th April’24 and 27th November’24

    Cardholders will be credited a portion of the computed interest amount if the credit period is lesser than the period for which interest has been charged in the first EMI i.e. the period between the Plan Open date and the Payment Due Date of first EMI is less than 30 days

    Calculation for crediting back excess interest:

    Interest charged in first EMI - {(1st EMI Interest Amount ÷ 30 Days) X (Period between Plan Open date & Payment Due Date)}

    Example: Interest charged in first EMI (for a 30-day period) = ₹ 900

    Period between the Plan Open date and Payment Due Date = 22 days

    Then the amount that will be credited back to the cardholder's account in the subsequent statement(s) will be: 900 - {(900 ÷ 30) X (22)} = ₹ 240

    Example for 1st BT on EMI Debit scenario applicable for booking done between 15th July’24 and 27th November’24

    Cardholders will be debited a portion of the computed interest amount if the credit period is more than the period for which interest has been charged in the first EMI i.e. the period between the Plan Open date and the Payment Due Date of first EMI is more than 30 days

    Calculation for debiting remaining interest:

    {(1st EMI Interest Amount ÷ 30 Days) X (Period between Plan Open date & Payment Due Date)} - Interest charged in first EMI

    Example: Interest charged in first EMI (for a 30-day period) = ₹ 900

    Period between the Plan Open date and Payment Due Date = 42 days

    Then the amount that will be debited to the cardholder's account in the subsequent statement(s) will be: {(900 ÷ 30) X (42)} - 900 = ₹ 360

• For the offers booked from 28th November 2024 onwards, the interest amount chargeable in the 1st EMI will be calculated for the period between Plan Open date and the Payment Due Date (PDD), as per the credit card statement cycle. From 2nd EMI onwards, interest will be levied for a 30-day period, from one PDD to the next PDD. Hence, the 1st EMI amount may be different from subsequent EMIs.
  • Difference between Plan Open date and the first bill Payment Due Date as per the credit card statement cycle >30 days: 1st EMI amount will be more than other EMI.
  • Difference between Plan Open date and the first bill Payment Due Date as per the credit card statement cycle = 30 days: 1st EMI amount will be equal to other EMI.
  • Difference between Plan Open date and the first bill Payment Due Date as per the credit card statement cycle <30 days: 1st EMI amount will be less than other EMI.
• It is clarified that for and up to 50 days, interest free period will continue to be valid on any retail purchases for those Tata Credit Cardholders who may have opted for BT on EMI in their account. However, ‘Interest free credit period’ is suspended if any balance of the previous month’s bill is outstanding
• Fund transfer shall take place via NEFT (National Electronic Fund Transfer) only.
• BT on EMI amount booked via NEFT would be directly transferred to customer’s other bank credit card within 3-4 working days (excluding Bank Holidays) of the request.
• Disbursement through NEFT (National Electronic Fund Transfer) to customer’s other Bank Credit Card (as provided by the cardholder) will be subject to successful processing at beneficiary bank.
• The Cardholder intending to cancel BT on EMI request, can do so by calling our helpline number on the same day of the booking request and get the cancellation request raised. However, the Cardholder shall not be entitled to cancel BT on EMI request or refuse to accept disbursement of funds any day after the day on which the request for BT on EMI has been made.
• The Cardholder agrees to comply with the terms and conditions of the BT on EMI facility as mentioned on Tata Card Website. SBI Card will not be responsible for any loss incurred by the Cardholder as a result of any incorrect information provided by the Cardholder with respect to NEFT. A request for BT on EMI shall be deemed as an absolute consent of/by the Cardholder to accept all the terms of BT on EMI including, but not limited to, acceptance of these Terms and Conditions and agreement to be always bound by these. The Cardholder hereby agrees that upon the amounts being credited to the account details shared by cardholder, he/she shall be required to repay the Balance transfer amount along with the interest, processing fee and applicable taxes.
• The Cardholder may place a request for voluntarily closing the BT on EMI booking prior to the maturity of the tenure period opted for, by calling the Tata Card Helpline or by logging in through Website. A Foreclosure Fee amounting to 3% of the principal outstanding would be levied for such pre-closure requests.
• Effective 27th February 2023 till 27th November 2024, for all BT on EMI foreclosures, interest accrued during the period between the last Statement Date & the Foreclosure Service Request Date will also be added to the Foreclosure Charges. If the first EMI is not billed at the time of foreclosure, then interest accrued between BT on EMI Booking Date and Foreclosure Service Request Date shall be considered as accrued interest. This interest will be over & above the Foreclosure Fee of 3% on the principal outstanding on a pro- rata basis, plus applicable taxes. Foreclosure requests placed on statement generation date may attract extra interest. For successful closure of the Foreclosure Service Request, the complete foreclosure amount needs to be paid within the communicated timeline.
• Effective 28th November 2024, for all BT on EMI foreclosure,
  • Plans opened prior to 29th April 2024, interest accrued (along with GST) during the period between the last Statement Date & the Foreclosure Service Request Date will be added to the Foreclosure Charges. This interest will be over & above the Foreclosure Fee of 3% on the principal outstanding on a pro-rata basis, plus applicable taxes. Foreclosure requests placed on statement generation date may attract extra interest. For successful closure of the Foreclosure Service Request, the complete foreclosure amount needs to be paid within the communicated timeline.
  • Plans that are opened on or after 29th April 2024, Interest will either be debited/Credited basis the foreclosure request date, Billing date, Plan Open date, payment due date and will be adjusted to the Foreclosure Charges.

    Glossary

    POD: BT on EMI Plan Open date

    FRD: Foreclosure Request Date

    B1: 1st Bill Date (containing the first EMI billing) PDD 1: First Bill Payment Due Date

    B2: 2nd Bill Date (containing the second EMI billing)

    PDD 2: Second Bill Payment Due Date

• Foreclosure Request Date (FRD) is before First Bill Date (B1)
  • Cardholder will be debited interest amount for the days between Plan Open date (POD) & The Foreclosure Request Date (FRD)
  • The interest amount will be calculated as {1st EMI Interest / (PDD1 – POD)} X (FRD – POD)
• Foreclosure Request Date is after First Bill Date (B1) & before First Bill Payment Due Date (PDD1)
  • Cardholders will be credited a portion of billed interest amount for the days between the Plan Open date (POD) & the 1st Bill Payment Due Date (PDD 1)
  • Interest credited will be calculated as {1st EMI Interest / (PDD 1 – POD )} X (PDD 1 - FRD)
• Foreclosure Request Date is after First Payment Due Date (PDD 1) & before 2nd Bill Date (B2)
  • Cardholders will be debited interest amount for the days between the Foreclosure Request Date (FRD) and 1st Bill Payment Due Date (PDD 1)
  • Interest debited will be calculated as {2nd EMI Interest / (PDD 2 – PDD 1)} X (FRD – PDD1)
• Foreclosure Request Date is after 2nd Bill Date (B2) & before 2nd Bill Payment Due Date (PDD2)
  • Cardholders will be credited a portion of billed interest amount for the days between 1st Bill Payment Due Date (PDD 1) and 2nd Bill Payment Due Date (PDD 2)
  • Interest credited will be calculated as {2nd EMI Interest / (PDD 2 – PDD 1)} X (PDD 2 – FRD)

    While above points b, c & d refer EMIs billed in 1st & 2nd Bill dates, the interest computation logic applies to EMIs billed in subsequent billing dates as well

    The interest computations in the above scenarios will be over & above the Foreclosure Fee of 3% on the principal outstanding on a pro-rata basis, plus applicable taxes. Foreclosure requests placed on statement generation date may attract extra interest.

    For successful closure of the Foreclosure Service Request, the complete foreclosure amount needs to be paid within the timeline communicated at the time of placing foreclosure request.

    This interest will be over & above the Foreclosure Fee of 3% on the principal outstanding on a pro-rata basis, plus applicable taxes. Foreclosure requests placed on statement generation date may attract extra interest. For successful closure of the Foreclosure Service Request, the complete foreclosure amount needs to be paid within the communicated timeline.

• The BT on EMI facility is not applicable, and specifically excludes, all Add-On Tata Credit Cardholders and this facility and all benefits accruing thereof is made open to only the Primary Tata Credit Cardholders. Accordingly, no request from any Add-On Tata Credit Cardholders shall be entertained by SBICPSL in this regard.
• No BT on EMI request from Tata Card account will be accepted or processed by SBICPSL, if there is an overdue status, or when the credit limit on the credit card account has been exceeded.
• Tata Credit Cardholder shall remain liable to SBICPSL till such time that the SBI Credit Cardholder has not paid back the entire BT EMIs including all applicable interest, charges and/or interest if any, that may be imposed in accordance with terms of this offer, consistent with applicable regulations in this regard. All financial liabilities of the cardholder under BT on EMI for the offer period as per plans detailed hereinabove shall be reflected in the monthly statement of accounts issued to the cardholder and shall be conclusive evidence of settling all liabilities of the Tata Credit Cardholder for this Offer.
• Transfer from this Offer to any other offer will not be entertained. SBICPSL reserves the sole and absolute right to refuse any BT on EMI requests at its sole discretion.
• BT on EMI booked for Third Party and the liability for the same will lie solely with the primary Credit cardholder.
• SBICPSL will not be responsible and/or be liable for any delay in Transfer of funds via NEFT, and the subsequent late payment charges, interest and/or penal charges as may be levied by the other credit card company.
• For Minimum Amount Due charges and Order of Payment Settlement, please refer to the MITC:https://www.sbicard.com/en/most-important-terms-and-conditions.page
• The monthly EMI amount of the BT on EMI facility will be part of Minimum Amount Due (MAD) and non-payment of MAD will attract Late Payment Fee and a standard Finance Charge as per Cardholder’s MITC.https://www.sbicard.com/en/most-important-terms-and-conditions.page
• In case the Cardholder has availed BT on EMI for the maximum eligible amount, he shall not be eligible to book or use the service again till the time the BT on EMI booked on the Tata Card in has been paid in full, or part, or the existing credit limit gets extended. If the Cardholder repays the BT on EMI booked in parts, he can book another BT on EMI for this amount (Please refer to the Order of Payment Settlement to understand how the amount paid against your Tata Card outstanding is settled). (Refer Link:https://www.sbicard.com/sbi-card-en/assets/docs/pdf/most-important-terms-and-conditions/mitc-english.pdf)
• SBICPSL shall not be responsible for any actions, claims, demands, losses, damages, costs, charges, and expenses, which the Tata Credit Cardholder may suffer or incur by availing this offer and accordingly, SBICPSL stands indemnified by the Tata Credit Cardholders availing benefits under this Offer.
• SBICPSL reserves the right to modify and/or change all or any of the terms and conditions applicable to the offer at any time after giving due notice to the Tata Credit Cardholder, without affecting the BT on EMI bookings already done.
• "Applicable Taxes (GST)" means:
• for the cardholders having State of residence in the records of SBICPSL on the statement date as "Haryana" - Central Tax @ 9% and State Tax @ 9%
• for the cardholders having State of residence in the records of SBICPSL on the statement date as other than "Haryana" - Integrated Tax @ 18%
• Any dispute arising out of or in connection with these Terms and Conditions shall be governed by the Arbitration and Dispute Resolution provisions contained in the Cardholder Agreement.
• Existence of a dispute or difference, if any, does not constitute a claim against SBICPSL.
• In case you have opted for the Auto Debit payment mode for the payment of total outstanding on your Tata Card, then, the Total Amount Due on your Tata Card including the Balance Transfer EMI Amount and other charges applicable thereto will be debited from your bank account on the Due Date.
• In the event of non-payment of the Minimum Amount Due for more than three successive months, BT on EMI facility shall be closed/withdrawn and the principal outstanding along with the outstanding interest accrued till the date of such closure shall be debited to the Credit Card Account and appear in the subsequent monthly statement. SBICPSL shall be entitled to demand immediate repayment of such consolidated outstanding amounts. As a part of the Credit Card Account, this balance will attract all applicable charges as per Cardholders MITC.(link for MITC)https://www.sbicard.com/en/most-important-terms-and-conditions.page
• In case of any payments delay due to third party processing, the third party will be responsible for any customer dispute due to same. Accordingly, SBICPSL will not be responsible and liable for any/all matters/claims/defects connected therewith with respect to the third-party payment processing.
• Illustrative Example of the Amortization Schedule for bookings done from 28th November’24 onwards:

  Scenario: Difference between Plan Open date and the Payment Due Date as per the credit card statement cycle >30:

  RequestId	21702796874
  PrincipalAmount	₹ 5,612
  MRA (2nd EMI onwards)	₹ 977.35
  R.O.I.(^)	1.27% p.m.
  Tenure	6 Months
  Plan Open date	09-Dec-23
  FirstBillingDate	22-Dec-23
  First PaymentDueDate	11-Jan-24**

  **34 days from Plan Open date

  Sr. No.	MRA Billing Date*	MRA(Rs)^^	Interest(₹)	Principal(₹)	Outstanding Balance( ₹)	Applicable taxes(₹)#
  1	22/12/2023	986.85	80.77	906.08	4705.92	14.54
  2	22/01/2024	977.35	59.77	917.58	3788.34	10.76
  3	22/02/2024	977.35	48.11	929.24	2859.1	8.66
  4	22/03/2024	977.35	36.31	941.04	1918.06	6.54
  5	22/04/2024	977.35	24.36	952.99	965.07	4.38
  6	22/05/2024	977.35	12.28	965.07	0	2.21

  The above is an Illustrative example of amortization schedule and the actual amortization schedule will be part of the email sent to Cardholder.

  *MRA (Monthly Repayment Amount) Billing Date* is the monthly statement date. For payment due date, please refer to your monthly statement.^^MRA( ₹)

  Excluding Applicable Taxes.

  ^This rate of interest is used to calculate the monthly repayment amount. "Applicable Taxes (GST)" means:

  a)for the cardholders having State of residence in the records of SBICPSL on the statement date as "Haryana" - Central Tax @ 9% and State Tax @ 9%

  b) for the cardholders having State of residence in the records of SBICPSL on the statement date as other than "Haryana" - Integrated Tax @ 18%

1. The Flexipay EMI is an offer available to select cardholders of SBI Cards and Payment Services Limited (SBICPSL) who are determined as per the internal policy of SBICPSL. Eligible cardholders must be residents of India and holding a valid and subsisting primary retail Tata Credit Card at the time of availing the facility. This facility is not available to delinquent or any other ineligible Tata Credit Cardholders.
2. The Offer shall be communicated through the appropriate medium as decided by SBICPSL at its sole option and discretion.
3. The Flexipay EMI facility may be availed by the Tata Credit Cardholder by way of telephone and/or by online booking made via tatacard.com.
4. As part of the Flexipay EMI facility, the cardholder is allowed to convert only Retail transactions of Rs. 200/- and above into instalments. More than one retail transaction of Rs. 200/- and above can be clubbed together to avail of the offer. The minimum booking amount is Rs. 2500. Cash transactions, Interest levied, Fees and Charges, GST and any other charges levied on the card cannot be converted into installments. No request from Add-on Tata Credit Cardholder will be entertained for transfer of retail purchases to Flexipay EMI. This may vary in the case of specific offers.
5. The Flexipay EMI facility from SBICPSL is available over different tenures of 3, 6, 9, 12, 18, 24, and 36 months, subject to the option exercised by the Tata Credit Cardholders. The tenure option of 36 months is only available for booking amount greater than or equal to INR 30,000. The minimum amount eligibility for 36 months tenure may be changed by SBICPSL at its sole option and discretion.
6. The Tata Credit Cardholder can call up SBI Card Helpline within 30 days of making any purchase and ask for conversion of the said retail transaction amount into Flexipay EMI. Alternatively, customers can request Flexipay EMI by way of online booking made via tatacard.com.
7. Interest Rate Methodology: The interest rate charged for Flexipay EMI is linked to Minimum Benchmark Yield Rate calculated based on the following factors:

a)Marginal Cost of borrowings

b)Cost of Equity

c)Negative Carry cost on LCR (Liquidity Coverage Ratio)

d)Operating expenses

e)Tenor premium/discount

Appropriate spread will be added over and above the Minimum Benchmark Yield Rate to arrive at the maximum rate chargeable to the customer. This spread will be based on Credit Risk Premium (CRP) and appropriate Business Margin. Rate of interest for Flexipay EMI will be higher than the Benchmark rate (Minimum Indicative yield)

8. Changes in the factors mentioned above may result in upward or downward revision of the interest applicable on the Flexipay EMI facility from time to time / from offer to offer at the sole discretion of SBI Card. This offer is based on the Bureau score of the cardholder at the time of launching the offer. His / her current Bureau score may or may not be the same as it was when this offer was launched. All fees / charges applicable to the facility may or may not be dynamic and are subject to modifications based on SBI Card periodic internal review.
9. With effect from 01 Sep 2026, interest rate applicable on Flexipay EMI ranges from 10.00% – 26.00% Rate range applicable for various segments for Flexipay EMI are as below :

Rate of Interest

a)Bureau score <=700 = 22.00% to 26.00% p.a.

b)Bureau score between 701 and 780 = 16.50% to 19.50% p.a

c)Bureau score > 780 = 10.00% to 16.00% p.a.

10. As a promotional offer, the Processing Fee will be waived off for all Flexipay EMI bookings service request raised for tenures of 24 months & 36 months from 01 Sep 2026 onwards. The offer is applicable at the time of booking for all Flexipay EMI Offer eligible customers. The Processing Fee charged may be changed by SBICPSL at its sole option and discretion. For all other tenures the Processing Fee of 1% of the booking amount or Rs 2,000 whichever is less will be applicable
11. The transfer of retail purchase transaction(s) to Flexipay EMI will only be allowed if the Current Balance Amount (Billed and Unbilled) + Processing Fee and GST is less than the Credit Limit available at the time of transfer to Flexipay EMI.
12. Upon Flexipay EMI approval, the Tata Credit Cardholder’s Credit Limit shall be blocked up to Flexipay EMI Principal Amount + Processing Fee + GST. The Credit limit gets adjusted as and when the Flexipay EMI installment payments are made by the Tata Credit Cardholder.
13. A Tata Credit Cardholder can take multiple Flexipay EMI subject to the available Credit Limit on his Tata Credit Card account. In case a customer has opted for an auto debit facility on account, he should convert the eligible transactions into Flexipay EMI before the billing cycle.
14. Flexipay EMI monthly installment schedule will begin from the Tata Credit Cardholder’s next billing statement and continue over the Flexipay EMI tenure. The Flexipay EMI monthly installment(s) shall be included in the MAD of the Statement of account in the duration of the Flexipay EMI tenure. First EMI will be billed in the next statement cycle (after the date of Flexipay booking) and interest will be charged.
15. Once Flexipay EMI booking request is submitted it will processed within 5 working days.
16. For the offers booked till 27th November 2024, the interest amount charged in the first EMI is based on a 30-day period.

a)With effect from booking done from 29th April 2024 till 27th November 2024 if the period between Plan Open Date and Payment Due Date (credit period) is less than 30 days, the excess interest levied will be credited back to the cardholder's account in the subsequent statement(s). From 2nd EMI onwards, interest will be levied for a 30-day period, from one PDD to the next PDD. Amount Credited will be posted in Retail balance and will be visible to customers in the statement it is credited

b)With effect from the booking from 15th July 2024 till 27th November 2024, if the period between Plan Open Date and Payment Due Date (credit period) is more than 30 days, the remaining interest (chargeable on the days beyond 30 days) will be debited in the subsequent statement(s). From 2nd EMI onwards, interest will be levied for a 30-day period, from one PDD to the next PDD. Amount Debited will be posted in EMI plan and added to the EMI value of the last month of the tenure, while the payment of this additional debit amount will be part of MAD & TAD in next statement after last billed EMI.

c)Interest computation for all bookings done from 29th April’24 onward will be from Payment Due Date to Payment Due Date for 2nd EMI. However, the first EMI will be from Plan Open Date to First Bill Payment Due Date.

Example for 1st EMI Credit scenario applicable for booking done between 29th April’24 and 27th November’24

Cardholders will be credited a portion of the computed interest amount if the credit period is lesser than the period for which interest has been charged in the first EMI i.e. the period between Plan Open Date and the Payment Due Date of first EMI is less than 30 days

Calculation for crediting back excess interest:

Interest charged in first EMI - {(1st EMI Interest Amount ÷ 30 Days) X (Period between Plan Open Date & Payment Due Date)} Example:

Interest charged in first EMI (for a 30-day period) = Rs. 900

Period between the Plan Open Date and Payment Due Date = 22 days

Then the amount that will be credited back to the cardholder's account in the subsequent statement(s) will be: 900 - {(900 ÷ 30) X (22)} = Rs. 240

Example for 1st EMI Debit scenario applicable for booking done between 15th July’24 and 27th November’24

Cardholders will be debited a portion of the computed interest amount if the credit period is more than the period for which interest has been charged in the first EMI i.e. the period between the Plan Open Date and the Payment Due Date of first EMI is more than 30 days

Calculation for debiting remaining interest:

{(1st EMI Interest Amount ÷ 30 Days) X (Period between Plan Open Date & Payment Due Date)} - Interest charged in first EMI Example:

Interest charged in first EMI (for a 30-day period) = Rs. 900

Period between the Plan Open Date and Payment Due Date = 42 days

Then the amount that will be debited to the cardholder's account in the subsequent statement(s) will be: {(900 ÷ 30) X (42)} - 900 = Rs. 360

17. For the offers booked from 28th November 2024 onwards, the interest amount chargeable in the 1st EMI will be calculated for the period between Plan Open Date and the Payment Due Date (PDD), as per the credit card statement cycle. From 2nd EMI onwards, interest will be levied for a 30-day period, from one PDD to the next PDD. Hence, the 1st EMI amount may be different from subsequent EMIs.

a)Difference between Plan Open Date and the first bill Payment Due Date as per the credit card statement cycle >30 days: 1st EMI amount will be more than other EMI.

b)Difference between Plan Open Date and the first bill Payment Due Date as per the credit card statement cycle = 30 days: 1st EMI amount will be equal to other EMI.

c)Difference between Plan Open Date and the first bill Payment Due Date as per the credit card statement cycle <30 days: 1st EMI amount will be less than other EMI.

18. At any given month the portion of the monthly repayment amount applied towards interest is determined by multiplying the reducing interest rate with the principal outstanding after the deduction of the previous month’s repayment amount. In other words, the reducing rate of interest is the rate which when charged brings the outstanding principal to zero at the end of the tenor, where the interest charged is calculated on a reducing principal balance. Illustrative example of amortization scheduled given in the last clause in this document.
19. For the purposes of booking Flexipay EMI, the period of 30 days from the date of the retail transaction is the defined term (“Term”).
20. Any retail transaction converted into Flexipay EMI post the previous statement date will not be reduced from the Total Amount Due (TAD) as provided in the previous statement. The customer is required to pay the complete TAD amount on or before the Payment Due Date (PDD). The amount converted into Flexipay EMI and paid under TAD will be credited in retail balance & adjusted against the next generated Bill. Any balance amount (post PDD) would be treated as an unpaid balance from the previous statement and would be liable for charges as per MITC
21. For Minimum Amount Due charges and Order of Payment Settlement, please refer to the MITC: https://www.sbicard.com/en/most-important-terms-and-conditions.page.
22. The monthly EMI amount of Flexipay EMI facility will be part of Minimum Amount Due (MAD) and non-payment of MAD will attract Late Payment Fees and a standard Finance Charge as per Cardholders MITC. https://www.sbicard.com/en/most-important-terms-and-conditions.page
23. In the event of non-payment / short payment of the Minimum Amount Due for more than three successive months, the Flexipay EMI facility shall be closed/withdrawn and the principal outstanding along with the outstanding interest accrued till the date of such closure shall be debited to the Credit Card Account and appear in the subsequent monthly statement. SBI Card shall be entitled to demand immediate repayment of such consolidated outstanding amounts. As a part of the Credit Card Account, this balance will attract all applicable charges as per Cardholders MITC. (link for MITC)https://www.sbicard.com/en/most-important-terms-and-conditions.page
24. It is stipulated, if the Tata Credit Cardholder is revolving at the time of request for transfer of retail purchase to Flexipay EMI, he will continue to be charged the standard credit card charge as per MITC on his revolving balance till the time the transfer to Flexipay EMI actually takes place within the Term defined hereinabove.
25. The accrued reward points for transactions converted to Flexipay EMI would be forfeited w.e.f. 20th Nov’20. In the event of foreclosure of Flexipay EMI booking, Reward Points will not be credited back to the cardholder account.
26. The cancelation window for Flexipay EMI bookings is 30 days. For all cancellation requests raised within 30 days window all fees and charges will be reversed. Cardholders intending to cancel Flexipay EMI can do so by calling our Helpline Number within 30 days from the date of the booking and get the cancellation request raised. After 30 days, Flexipay EMI booking can only be foreclosed by calling our Helpline Number.
27. If multiple transactions are clubbed into one single Flexipay EMI booking and if any one or more of these transaction(s) gets cancelled after 30 days of the booking. Flexipay EMI will continue on the entire amount and there is no option to remove the cancelled transaction(s) and re-book Flexipay EMI for the remaining transactions which were part of the initial Flexipay EMI booking.
28. Effective 27th February 2023 till 27th November 2024, for all Flexipay EMI foreclosures, interest accrued during the period between the last Statement Date & the Foreclosure Service Request Date will also be added to the Foreclosure Charges. If the first EMI is not billed at the time of foreclosure, then interest accrued between Flexipay EMI Booking Date and Foreclosure Service Request Date shall be considered as accrued interest. This interest will be over & above the Foreclosure Fee of 3% on the principal outstanding on a pro-rata basis, plus applicable taxes. Foreclosure requests placed on statement generation date may attract extra interest. For successful closure of the Foreclosure Service Request, the complete foreclosure amount needs to be paid within the communicated timeline.
29. Effective 28th November 2024, for all Flexipay EMI foreclosures, interest will either be debited/ Credited basis the foreclosure request date, billing date, Plan Open Date and payment due date and will be added to the Foreclosure Charges

Glossary

POD: Plan Open Date

FRD: Foreclosure Request Date

B1: 1st Bill Date (containing the first EMI billing)

PDD 1: First Bill Payment Due Date

B2: 2nd Bill Date (containing the second EMI billing)

PDD 2: Second Bill Payment Due Date

a)Foreclosure Request Date (FRD) is before First Bill Date (B1)

• Cardholders will be debited interest amount for the days between Plan Open Date (POD) & The Foreclosure Request Date (FRD)
• The interest amount will be calculated as {1st EMI Interest / (PDD1 – POD)} X (FRD - POD)

b)Foreclosure Request Date is after First Bill Date (B1) & before First Bill Payment Due Date (PDD1)

• Cardholders will be credited a portion of billed interest amount for the days between the Plan Open Date (POD) & the 1st Bill Payment Due Date (PDD 1)
• Interest credited will be calculated as {1st EMI Interest / (PDD 1 – POD)} X (PDD 1 - FRD)

c)Foreclosure Request Date is after First Payment Due Date (PDD 1) & before 2nd Bill Date (B2)

• Cardholders will be debited interest amount for the days between the Foreclosure Request Date (FRD) and 1st Bill Payment Due Date (PDD 1)
• Interest debited will be calculated as {2nd EMI Interest / (PDD 2 – PDD 1)} X (FRD – PDD1)

d)Foreclosure Request Date is after 2nd Bill Date (B2) & before 2nd Bill Payment Due Date (PDD2)

• Cardholders will be credited a portion of billed interest amount for the days between 1st Bill Payment Due Date (PDD 1) and 2nd Bill Payment Due Date (PDD 2)

Interest credited will be calculated as {2nd EMI Interest / (PDD 2 – PDD 1)} X (PDD 2 – FRD) While the above points refer to EMIs billed in 1st & 2nd Bill dates, the interest computation logic applies to EMIs billed in subsequent billing dates as well. The interest computations in the above scenarios will be over & above the Foreclosure Fee of 3% on the principal outstanding on a pro-rata basis, plus applicable taxes. Foreclosure requests placed on statement generation date may attract extra interest. For successful closure of the Foreclosure Service Request, the complete foreclosure amount needs to be paid within the timeline communicated at the time of placing foreclosure request

30. At the time of cancellation/foreclosure of Flexipay EMI, if the Tata Credit Cardholder’s account is revolving, then the amount (Flexipay EMI Principal amount + Foreclosure fee if applicable) will be added to the revolving balance and will attract standard credit card interest charges as per MITC.
31. Booking a Flexipay EMI will be deemed as acceptance of the terms and conditions of this program as set forth on www.sbicard.com and/or any other medium chosen by SBICPSL.
32. Transfer from one Flexipay EMI to another Flexipay EMI booking is not permissible.
33. The terms and conditions of Flexipay EMI bookings may be altered, amended or changed by SBICPSL at its sole option and discretion at any time without affecting the Flexipay bookings already done.
34. Tata Credit Cardholders are not bound in any way to participate in this program. Any such participation is voluntary. Flexipay is offered by SBICPSL on the best effort basis.
35. Any dispute arising out of or in connection with these Terms and conditions shall be governed by the Arbitration and Dispute Resolution provisions contained in the Cardholder Agreement

Illustrative example of amortization schedule:

**34 days from the date of Plan Open Date

The above is an Illustrative example of amortization schedule and the actual amortization schedule will be part of the email sent to the Cardholder.

*MRA (Monthly Repayment Amount) Billing Date is the monthly statement date. For payment due date, please refer to your monthly statement.

^^MRA(Rs) Excluding Applicable Taxes.

^This rate of interest is used to calculate the monthly repayment amount.

36. "Applicable Taxes (GST)" means:

a) for the cardholders having State of residence in the records of SBI Card on the statement date as "Haryana" - Central Tax @ 9% and State Tax @ 9%

b) for the cardholders having State of residence in the records of SBI Card on the statement date as other than "Haryana" - Integrated Tax @ 18%

1. This Encash Offer ("Offer") is made by SBI Cards & Payment Services Pvt. Ltd ("SBICPSL") to certain Tata Card holders ("Cardholders"). The intended recipients shall receive the Offer through appropriate medium as chosen by SBICPSL. By availing this Offer and benefits accruing thereto, the Cardholder explicitly agrees to be bound by all the terms and conditions herein
2. This Offer carries a rate of interest which shall be charged to the Cardholder on the offered principal amount and is used for calculating all his financial obligations under this Offer and the same shall be the basis of drawing the appropriate amortization Schedule enumerated under Clause 31 herein below. In addition, the Cardholder shall also be charged a Processing fee at the rate of 2% of the principal amount advanced but subject to a minimum amount of Rs.499 (Four Hundred and Ninety Nine only) and a maximum of Rs. 3000 (Three Thousand Only)
3. The Rate of Interest applicable for Encash facility is cardmember specific as decided by SBI Cards at its sole discretion and intimated to the cardmember prior to availing the facility. The rate of interest offered to a customer is determined by factors such as, but not limited to:
   
   • Past transaction / repayment behavior of the customer
   • Credit risk profile
   The cost of funds and other operational costs for the business also determine the rate of interest. Interest rate applicable on Encash facility ranges from 12.7% – 29%.
4. Changes in factors mentioned above may result in upward or downward revision of the interest applicable on the Encash facility from time to time / from offer to offer at the sole discretion of Tata Cards. All fees / charges applicable to the facility may or may not be dynamic and are subject to modifications based on Tata Cards periodic internal review
5. This Offer is also subject to a maximum limit on the amount that may be availed by the Cardholder. The limit on the Offer can either be over and above the existing credit limit or from within the existing credit limit of Tata Card. In all events when an Encash is offered over and above the credit limit, the maximum limit shall be contained and communicated by way of the proposed communication medium as made applicable by SBICPSL to the intended recipient. . In all events when an Encash is offered from the credit limit, the amount offered will be part of the existing credit limit and the credit limit shall be blocked upto Principal availed + Interest component. On payment of the monthly repayment amount, the Credit limit to the extent of monthly repayment amount will be credited back to the existing credit limit. It is clarified that the maximum amount offered will be subject to the available credit limit on the Card at the time of availing the Offer. This Offer (both in case of over the existing limit or within the existing limit) is subject to a minimum request for an amount of Rs. 10,000 (Ten Thousand Only)
6. TATA cardholders can avail the benefits under this Offer by requesting for a cheque which would be send to the cardholder’s registered address.
7. The monthly repayment amount is calculated as (Principal Amount + Interest charge) / Tenure in months. The interest charged is the reducing rate of interest and accordingly at any given month the portion of the monthly repayment amount applied towards interest is determined by multiplying the reducing interest rate with the principal outstanding after the deduction of the previous month repayment amount. In other words, the reducing rate of interest is the rate which when charged brings the outstanding principal to zero at the end of the tenor, where the interest charged is calculated on a reducing principal balance.
8. The monthly repayment schedule will begin from the Tata Cardholder next billing statement and continue over the tenure period chosen for the Offer.
9. The Minimum Amount Due (MAD) will be 5% of the Tata Cardholders existing revolving balances (Retail/Cash/Balance Transfer) and the monthly repayment amount due under the Offer (or all monthly repayment amounts due in case of multiple Offers).
10. Non Payment of MAD will attract normal late payment fees and a maximum credit charge of 3.35%p.m. on the unpaid monthly repayment amounts.
11. Under Payment of MAD will attract normal late payment fees and a maximum credit charge of 3.35%p.m. on the unpaid monthly repayment amounts.
12. In the event of non-payment / short payment of the Minimum Amount Due for more than three successive months or 90 days whichever is earlier, the Encash facility shall be closed/withdrawn on 91st day and the principal outstanding along with the outstanding interest accrued till the date of such closure shall be debited to the Credit Card Account and appear in the subsequent monthly statement. Tata Cards shall be entitled to demand immediate repayment of such consolidated outstanding amounts. As a part of the Credit Card Account, this balance will now attract all the charges including finance charges at the credit card rate of interest, over-limit charges in the event the Account balance post transfer of loan outstanding if any exceeds the existing Credit Card limit as mentioned in the cardholders MITC.
13. The Tata Cardholder is supposed to pay the MAD in full to avoid getting delinquent.
14. The TATA cardholder may place a request for voluntarily pre-closing the Encash Offer prior to the maturity of the tenure period opted for, by calling the SBI Card Helpline or through our website. A foreclosure fee amounting to 3% of the Principal outstanding would be levied for such pre-closure requests. The Principal outstanding is calculated basis interest rate as applicable.
15. In the event a cardholder puts a cancellation request by calling TATA Card helpline within 45 days of the Offer being booked, then all fees and charges levied will be reversed. Notwithstanding above, it is clarified that the applicable fees and charges will not be reversed once the cheque issued to the cardholder has been cleared and resulted in clear credit to the Cardholder account. Also, in case the cancellation request is received at the TATA Card helpline post 45 days of booking, the processing fees charged will not be reversed and the cardholder would be liable to pay same.
16. No request for change in billing cycle will be entertained before all the repayment amounts have been cleared by the Cardholder.
17. Transfer from this Offer to any other offer will not be entertained. SBICPSL reserves its absolute right at any time to add, alter, modify or change or vary terms and conditions herein after giving due notice to the Cardholder.
18. Cardholders are not bound in any way to participate in this Offer. Any such participation is voluntary.
19. “Applicable Taxes” means:
    • for the cardholders having State of residence in the records of Tata Cards on the statement date as “Haryana” - Central Tax @ 9% and State Tax @ 9%
    • for the cardholders having State of residence in the records of Tata Cards on the statement date as other than “Haryana” - Integrated Tax @ 18%
20. All and any disputes or differences arising from the Offer shall be subject to arbitration within the meaning of the Indian Arbitration and Conciliation Act, 1996. A sole arbitrator appointed by SBICPSL for this purpose shall carry out arbitration of all such disputes and/or differences. The award of the arbitrator shall be final and binding on the disputing parties. The place of arbitration shall be New Delhi and the language of arbitration shall be English.
21. By availing this Offer and by conducting a financial transaction (encashing the Encash Cheque), and/or by booking the Offer on phone, the Cardholder provides consent and acceptance to all terms and conditions herein including for sharing of all personal, transactional and other related information for the purpose of this Offer.
22. No request from Add-on being additional Tata Cardholder other than primary Cardholder will be entertained for booking of Offer or availing benefits under this offer.
23. SBICPSL may at its sole option and discretion withdraw this Offer any time before the Encash cheque has been honored/banked.
24. The cardholder would generally receive the cheque within 3 working days (for Metro locations) or 5 days (for all other locations) of the booking. This may, however, vary in case of unforeseen circumstances like bad weather conditions / flight delays / location or pin code being non-serviceable by the courier. Delays in delivery of the cheque may also occur in the event of customer has not updated his current address in the records of Tata Cards or in circumstances where the customer is not available at his current address. Tata Cards would not be held liable in the event of non-delivery of the instrument within the specified timeline for the foregoing set of reasons.
25. Illustrative example of amortization schedule:

    Sr.No.	Billing date	Installment (Rs.)	Interest (Rs.)	Principal (Rs.)	Balance (Rs.)	Applicable Taxes #
    1	14-Feb-18	8791.4	833	7958.4	92041.6	149.94
    2	14-Mar-18	8791.4	766.71	8024.7	84016.9	138.01
    3	14-Apr-18	8791.4	699.86	8091.54	75925.36	125.97
    4	14-May-18	8791.4	632.46	8158.94	67766.41	113.84
    5	14-Jun-18	8791.4	564.49	8226.91	59539.51	101.61
    6	14-Jul-18	8791.4	495.96	8295.44	51244.07	89.27
    7	14-Aug-18	8791.4	426.86	8364.54	42879.53	76.84
    8	14-Sep-18	8791.4	357.19	8434.22	34445.31	64.29
    9	14-Oct-18	8791.4	286.93	8504.47	25940.84	51.65
    10	14-Nov-18	8791.4	216.09	8575.32	17365.52	38.9
    11	14-Dec-18	8791.4	144.65	8646.75	8718.78	26.04
    12	14-Jan-19	8791.4	72.63	8718.78	0	13.07

    
    

    Request Id	0000000
    Principal	Rs. 1,00,000
    MRA	Rs. 8,791.40
    R.O.I	10.00% p.a.
    Tenure	12 Months

    The above is an Illustrative example of amortization schedule and the actual amortization schedule will be part of the sanction letter issued to the Cardholder.
    * MRA (Monthly Repayment Amount) Billing Date is the monthly statement date. For payment due date please refer your monthly statement
    $ MRA Excluding Applicable Taxes

    “Applicable Taxes” means:

    • for the cardholders having State of residence in the records of Tata Cards on the statement date as “Haryana” - Central Tax @ 9% and State Tax @ 9%
    • for the cardholders having State of residence in the records of Tata Cards on the statement date as other than “Haryana” - Integrated Tax @ 18%

THE PROGRAM:

The Tata Card Rewards Program (“the Program”) allows eligible Tata Cardholders (“Cardholder/s”) to accumulate points (“Points”) from spending on their Tata Card, as determined by SBI Cards & Payment Services Private Limited (“SBICPSL”) from time to time. Points accumulated on such Tata Card can be exchanged for a wide variety of rewards.

Eligibility

1. The Program is open to holders of Tata Platinum Card, Tata Titanium Card, Tata Premiere Card and Tata Privilege Card (“Tata Card/s”) whose accounts are valid and in good standing and any other Card so determined by SBICPSL.
2. The Points earned by an Additional Cardholder will accrue to the account of the Primary Cardholder.
3. Minimum 500 Reward Points required for any form of redemption.

Enrolment

1. Participation in the Program is voluntary.
2. The Cardholder may opt out of the Program by sending intimation (telephonic or written) to SBICPSL.
3. The Cardholder may continue to use his/her Tata Cards as he/she normally does.
4. The Annual Fee for participation in the Program may be as determined by SBICPSL from time to time.
5. Enrolment Date - shall mean the date of launch of the Program for the existing Cardholders and the account set up date by SBICPSL for the new Cardholders.
6. Enrolment Year - shall mean “any twelve-month period” commencing on the Enrolment Date.

Points

1. The Cardholder shall earn at least 1 (one) Point for every eligible Rs. 100 charged to his/her Tata Card. The Cardholder shall earn at least 1 (one) Point for every eligible Rs. 100 charged to his/her Tata Platinum Card for Domestic as well international transactions.
2. For Tata Card All spending charged to the Tata Card under the Program will be eligible to earn Points except the following

For Tata Card all spending charged to the Tata Card under the Program will be eligible to earn Points except the following:

1. Balance Transfers, Balance Transfers on EMI.
2. Cash advances (Domestic and Foreign)
3. Easymoney
4. Encash
5. Dial a Draft
6. ATM Withdrawals
7. Financial charges (e.g. late payment fees, dishonored cheque charges, service fees, transaction charges)
8. e-Wallet loading transactions identified under MCCs 6540 and 6541 on best effort basis w.e.f 1st July 2020.
9. Purchases at petrol pumps/service stations identified under MCC 5172, 5541, 5983, 5542
10. Any charge incurred prior to his/her enrollment date
11. W.e.f. 01 Jul 2023, accrual of Reward Points will be discontinued for Rent Payment transactions on following credit cards: Tata Cards, Tata Croma Card & Tata Star Card. Eligible Rent Payment transactions for the purpose of Reward Points shall be identified under Merchant Category Code (MCC) 6513 on best effort basis.
12. W.e.f. 15 Apr 2024, accrual of Reward Points on Rent Payment transactions will be discontinued on following credit cards :Tata Card Platinum, Tata Croma Card Platinum, Tata STAR Card Platinum, Tata Card SELECT, Tata Croma Card SELECT, Tata STAR Card SELECT. Rent Payment transactions shall be identified under Merchant Category Code (MCC) 6513, on best effort basis.
13. W.e.f. 15 July 2024, accrual of Reward Points on Govt Related transactions will be discontinued for all Tata credit cards. Government related transactions shall be identified under Merchant Category Codes (MCC) 9399 and 9311, on best effort basis.

The reward points awarded for the following transactions /activities, will be reversed:

1. Transactions pertaining to returned goods or services.
2. Billing disputes; i.e., In case a customer raises a dispute with SBICPSL regarding the happening of a particular transaction for which he/she has been awarded reward points and the dispute has been settled in favor of the customer, then SBICPSL shall reverse the points awarded to the customer with respect to the transaction.
3. Flexipay w.e.f 20th November 2020;
4. Merchant EMI i.e. EMI availed at the time of purchase at Merchant establishment or websites, w.e.f 20th November 2020;

In the event of Foreclosure of Flexipay/ Merchant EMI, no Reward Points will be credited back in any scenario.

All identification of eligible & non-eligible transactions regarding Rewards by SBICPSL are on a best effort basis & may be subject to technical glitches.

1. A Cardholder cannot accrue Points for any charge incurred prior to his/her Enrolment Date.
2. Points accumulated by a Cardholder on an Tata Card cannot be combined or used in conjunction with Points of his/her other Tata Cards at the time of redemption or transferred to any other customer loyalty program unless otherwise notified by SBICPSL.
3. The Points do not constitute property of the Cardholder and are not transferable by operation of law or otherwise to any other person or entity.
4. The Points accrued do not have cash or any monetary value.
5. Adjustments will be made to the Points if there are any credits, including those arising from returned goods or services or billing disputes. If a disputed transaction is resolved in favour of the Cardholder or where a transaction is reversed, proportionate Points will also be reversed and credited to the Cardholder. On redemption, the Points would automatically be subtracted from the Points accumulated in the Cardholder's account.
6. Points accumulated that are not redeemed by the Cardholder for rewards within 12 months of his / her Enrolment Date can be carried over for another Enrolment Year. Any Points not used by the end of second such year after Enrolment shall lapse and be forfeited.
7. SBICPSL will notify the Primary Cardholder in the monthly statement of account in respect of the Tata Card of the number of Points accumulated immediately preceding the closing date for the said monthly statement.
8. In the event the Tata Card is voluntarily closed by the Cardholder, the Points accumulated on his/her Tata Card can be redeemed within 45 days of closure, otherwise these will automatically lapse. In the event of cancellation of the Tata Card for any other reason, all the Points accumulated will stand forfeited. If the Tata Card is blocked or suspended by SBICPSL for any reason whatsoever, then the Points accumulated shall stand forfeited but may be reinstated at the discretion of SBICPSL if use of Tata Card is reinstated.
9. For all the Tata Platinum Card Variants, 3X Reward Points earning has been capped to 3,000 RPs per statement cycle (1000 RPs for International Spends, 2000 RPs for Dining, Departmental & Grocery spends). Once the RPs reach the capped value, 1 RP would be given as per the base program.
10. For all the Tata Titanium Card Variants, 3X Reward Points earning in accelerated category (Departmental & Grocery spends) has been capped to 1500 RPs per statement cycle. Once the RPs reach the capped value, 1 RP would be given as per the base program.
11. SBICPSL's decision on computation of Points will be final, conclusive and binding on the Cardholder.

Redemption

1. The Tata Card must not be overdue, suspended, blocked, cancelled or terminated by SBICPSL at the time of the redemption request.
2. The Points accrued can only be redeemed by the Primary Cardholder, and not by an Additional Cardholder.
3. The Points may be redeemed at Tata Partners participating merchant establishments for a variety of rewards/services/products, as detailed in mailers issued by SBICPSL from time to time, e.g., merchandise, shopping, dining, travel, entertainment, fee waivers, financial services, credit card upgrades. The Points cannot be exchanged for cash or credit or used to obtain cash advances, or used against payment for any charges incurred on the Tata Card.
4. SBICPSL will mail a redemption certificate / voucher (only as exception where Tata Partner outlets are not in the city where the card holder is residing) to the Cardholder in approximately six to eight weeks' after receiving the redemption request from the Cardholder.
5. SBICPSL is not liable for any delay or loss in delivery of the redemption certificates / vouchers or rewards.
6. Redeemed rewards are not exchangeable for other rewards, or refundable, replaceable, or transferable for cash or credit under any circumstances, nor can these be re-converted back to Points. Once exchanged for another partner loyalty program, if any, Points cannot be transferred back.
7. All rewards are subject to availability and certain restrictions may apply. The redemption procedure and the additional terms and conditions for each reward are set forth in the redemption certificates/vouchers issued to the Cardholder.
8. Any additional meals, transportation, accommodation arrangements, courier or other costs incurred in connection with redemption of any reward will be the sole responsibility of the Cardholder.
9. Issuance of a redemption certificate for dining, travel or hotel accommodation does not constitute a reservation. The Cardholder is responsible for making all reservations and notifying the participating merchant establishments of the reward(s) he/she is going to redeem.
10. Other benefits on the Tata Card which are activated by use of the Tata Card do not apply to goods or services received as rewards under the Program.
11. E Gift Voucher Terms & Conditions

    1. Customer can redeem their Reward Points against EGV of Star Bazaar, Tanishq, Titan, Croma, GINGER, Westside & Landmark.

    2. For minimum threshold amount kindly check below mentioned table:-

       
       

       Item Name	Minimum points redemption threshold
       Tanishq	1000
       Star Bazaar	500
       Croma	500
       Titan	1000
       Westside	500
       Landmark	500

    3. Cancellation of E Gift Voucher will not be entertain post-delivery of E Gift Voucher code on Customer’s Mobile No/Email ID

    4. For more details Click here

• Star welcome E - Vouchers are linked to the annual fees payment and would be sent post receipts of annual fees only.
• Star welcome E - vouchers are valid for usage in STAR outlets only & not redeemable at STAR Quick.
• The denomination of INR 3500/- & INR 1000/- are sent for Tata STAR Platinum & Tata STAR Titanium customers respectively.
• Star welcome E - vouchers are redeemable for only one time and cannot be used multiple times or partially.
• Star welcome E - vouchers would be valid for 1 Year from the date of activation.
• Star welcome E - vouchers would be sent post 30 days of full receipt of annual fees , any partial fee payments of fees would not qualify for welcome vouchers.
• Gujarat customers can redeem their vouchers in Gujarat stores only and Non Gujarat customers can redeem their vouchers in Non Gujrat Stores only, currently limited to Maharashtra, Bengaluru, & Hyderabad.
• Customer would get a sms containing E voucher of 16 digit code and a 4 digit pin.
• Star welcome E – vouchers would be valid for Tata Star Platinum and Titanium cards. Renewal and Milestone E vouchers would be given in the Tata Star Platinum Card only.